Terms of Service

Who we are

• Trading name: GetClipMachine
• Registered address: Binja Buqana BLK B, Clocktower Street, Mtarfa MTF 1405, Malta
• VAT number: MT 27616023
• Contact: info@elevateads.com.mt

1. The Service

GetClipMachine lets you upload video content and uses automated (AI-assisted) processing to identify, cut, caption, and export short-form clips from that content for platforms such as TikTok, Instagram Reels, and YouTube Shorts.

2. Accounts

You must provide accurate information when creating an account and are responsible for keeping your login credentials secure. You must be at least 16 years old to use the Service. You are responsible for all activity that occurs under your account.

3. Subscriptions and billing

Paid plans are billed in advance on a recurring basis (monthly, unless stated otherwise) via our payment processor, Stripe. Subscriptions renew automatically until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and we do not provide pro-rated refunds for partial periods except where required by law.

Right of withdrawal (EU consumers)

If you are a consumer in the European Union, you have the right to withdraw from a paid subscription within 14 days of purchase without giving a reason. The Service is a digital service that begins immediately: by starting a paid plan you expressly request that we begin providing it during the withdrawal period and acknowledge that, once you have used it (for example by rendering clips without a watermark or exporting in 4K), you lose the right to withdraw for the period already supplied. If you withdraw before using any paid feature, we will refund the amount paid within 14 days. To withdraw, email info@elevateads.com.mt with the email address on your account.

4. Your content

You retain all ownership rights in the video content you upload (“Your Content”). By uploading Your Content, you grant us a limited, non-exclusive licence to store, process, and transform it solely to provide the Service to you (e.g. transcription, clip detection, rendering, and caption generation). We do not use Your Content to train third-party AI models beyond what is required to operate the Service, and we do not claim ownership of Your Content.

You are solely responsible for Your Content and for ensuring you have the necessary rights and permissions to upload it and to generate and distribute clips from it. You must not upload content that is illegal, infringes third-party rights (including copyright), or violates the terms of the platforms you publish clips to.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or to infringe others' rights;
• Attempt to reverse-engineer, disrupt, or gain unauthorised access to the Service;
• Upload malicious code or content designed to harm the Service or other users;
• Resell or provide the Service to third parties without our written consent.

6. Third-party processors

We rely on third-party providers to operate the Service, including infrastructure and storage (Cloudflare), speech transcription and AI processing (OpenAI, Anthropic), authentication (Clerk), and payments (Stripe). Use of the Service is also subject to those providers' own terms where applicable.

7. Termination

We may suspend or terminate your access to the Service if you breach these Terms or misuse the Service. You may stop using the Service and delete your account at any time. Sections that by their nature should survive termination (e.g. limitation of liability, ownership) will continue to apply.

8. Disclaimers and liability

The Service is provided “as is” without warranties of any kind. AI-generated clip selection, transcription, and captions may contain errors, so you are responsible for reviewing output before publishing it. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service, and our total liability is limited to the amount you paid us in the 3 months preceding the claim.

9. Changes

We may update these Terms from time to time. If we make material changes, we will notify you (e.g. by email or in-app notice) before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of Malta, without regard to conflict-of-law principles, without prejudice to any mandatory consumer-protection rights you have under the law of your country of residence.

11. Contact

Questions about these Terms can be sent to info@elevateads.com.mt.